Refund & Return Policy

Last Updated: September 2026

At GreenForge, we want you to feel confident in your purchase. If you’re not completely satisfied with your order, we offer a 60-day return period.

60-Day Returns

You have 60 days from the date of delivery to request a return.

To be eligible for a return:

• The product must be in reasonable condition and not intentionally damaged.
• Please include all original accessories, batteries, chargers, and attachments when possible.
• Proof of purchase or your order number may be required.

How to Start a Return

To request a return, contact us at:

care@greenforge.shop

Please include your order number and a brief explanation of why you would like to return the product. Our support team will provide you with the return instructions.

Refunds

Once we receive and inspect your returned product, we will notify you regarding the status of your refund.

If approved, your refund will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us at care@greenforge.shop as soon as possible with your order number and photos of the issue. We’ll work with you to resolve the problem.

Return Shipping

Unless the product is defective, damaged upon arrival, or we sent you the wrong item, return shipping costs may be the responsibility of the customer.

Questions?

We're here to help.

Email: care@greenforge.shop
Brand: GreenForge
60-Day Return Guarantee